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FREQUENTLY ASKED QUESTIONS
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Can you make custom candles for my event?Yes. Custom candles (including a custom label) are available in multiple sizes. Pricing is dependent on candle size. These are perfect for wedding favors, baby showers, corporate gifts, etc. You name it - I can make it.
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Do you offer local pickup?Yes. Local pickup is available in Bargersville, Indiana. This is based on my availability but I can typically have your order ready for pickup within 1-3 business days. You will select "Local Pickup" at Checkout.
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What are your shipping details?I currently offer $8 flat rate shipping. All orders are processed and shipped within 3-5 business days. Please allow 7 business days for holidays and sales.
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What kind of wax do you use?I use 100% soy non GMO certified soy wax. No toxins, carcinogens or pollutants.
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Are your candle fragrances safe to burn in my home?All fragrances are 100% phthalate free, paraben free, and in compliance with IFRA standards.
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Do you offer reduced pricing for wholesale and bulk orders?Yes. Please reach out via the Contact form or email me directly at hello@eavecollective.com.
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What size are the candles?Each ceramic vessel is 3.5" tall and 3" wide. The vessel is 12 ounces, holding at least 9 ounces of wax. Average burn time is 50+ hours. See Candle Care for tips to ensure you are getting the longest and cleanest burn possible.
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What size are the wax melts?Each resealable wax melt container comes with 6 cubes of wax that are 2.4 ounces each. Use with a wax warmer for up to 8-12 hours per cube.
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What is your return policy?All sales are final unless there is a quality issue. Please contact me via the Contact form or email at hello@eavecollective.com with any concerns or issues.
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