Question 1

Can you make custom candles for my event?

Accepted Answer

Yes. Custom candles (including a custom label) are available in multiple sizes. Pricing is dependent on candle size. These are perfect for wedding favors, baby showers, corporate gifts, etc. You name it - I can make it. Please email me at hello@eavecollective.com (hello@eavecollective.com)for custom inquiries.

Question 2

Do you offer local pickup?

Accepted Answer

Yes. Local pickup is available at the Eave Collective storefront located at 49 N. Main Street in Franklin, Indiana. Orders will be ready for pickup within 1-3 business days. You will select "Local Pickup" at Checkout.

Question 3

What are your shipping details?

Accepted Answer

I currently offer $10 flat rate shipping.  FREE SHIPPING on orders over $100. All orders are processed and shipped within 3-5 business days. Please allow 7 business days for holidays and sales.

Question 4

What kind of wax do you use?

Accepted Answer

I use 100% natural soy wax. No toxins, carcinogens or pollutants.

Question 5

Are your candle fragrances safe to burn in my home?

Accepted Answer

All fragrances are 100% phthalate free, paraben free, carcinogen free, free of hazardous chemicals, and in compliance with IFRA standards.

Question 6

Do you offer reduced pricing for wholesale and bulk orders?

Accepted Answer

Yes. I am always open to adding more retailers for Eave Collective. Please reach out via the Contact form or email me directly at hello@eavecollective.com (hello@eavecollective.com)for wholesale inquiries.

Question 7

What size are the candles?

Accepted Answer

Each glass vessel is 3.5" tall and 3" wide. The vessel is 12 ounces, holding at least 9 ounces of wax. Average burn time is 50+ hours. See Candle Care for tips to ensure you are getting the longest and cleanest burn possible.

Question 8

What size are the wax melts?

Accepted Answer

Each resealable wax melt container comes with 6 cubes of wax that are 2.4 ounces each. Use with a wax warmer for up to 8-12 hours per cube.

Question 9

What is your return policy?

Accepted Answer

All sales are final unless there is a quality issue. Please contact me via the Contact form or email at hello@eavecollective.com (hello@eavecollective.com)with any concerns or issues.

Natural soy wax, curated nontoxic fragrances

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